Effective Date: January 2024
BizFluence LLP (Formerly RaeonTech) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our IT services or IT consulting solutions, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy, if you don’t mind.
1. Information We Collect and Retain
We may collect the following types of information:
1.1 From All Users of the Website
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
1.2 From Clients
- Name
- Email address
- Phone number
- Address
- Company details
1.3 Sensitive Data
We do not intentionally collect sensitive personal data unless required for specific services and with your explicit consent.
2. Use of the Information
We use the information we collect to:
- Provide and improve our IT services and IT consulting solutions.
- Respond to your inquiries and requests.
- Personalize user experiences.
- Send updates, newsletters, or promotional materials (with your consent).
- Comply with legal obligations.
- Prevent fraudulent activities.
3. How We Process and Protect Personal Information
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Whom We May Share Your Personal Data
We may share your information with:
- Service Providers: Third-party vendors assisting us in delivering IT services and consulting solutions.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
We do not sell, rent, or trade your personal information to third parties.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing.
- Opt-out of marketing communications.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at [Insert Contact Email].
6. Governing Laws and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
7. No Refund Policy
7.1 Why No Refunds?
We strive to maintain transparency in our services. Due to the nature of our IT services and consulting solutions, refunds are not applicable once a service has been delivered or initiated.
7.2 Transparent Communication
We ensure clear communication regarding deliverables, timelines, and costs before initiating any project.
8. Cookie Policies
8.1 Usage Policies
Our website uses cookies to enhance user experience. These cookies help us analyze website traffic, remember user preferences, and improve our services.
8.2 Advertising Cookies and OPT-OUT Policy
We may use third-party advertising cookies to deliver targeted advertisements. You can opt-out of these cookies through your browser settings or dedicated opt-out tools.
9. Security
We implement advanced security measures to safeguard your personal information. While we strive to protect your data, we cannot guarantee absolute security due to the inherent risks of online transmission.
10. Your Access and Control to Information
You can:
- Request access to the information we hold about you.
- Update or correct your personal data.
- Request the deletion of your data, subject to legal or contractual obligations.
11. Terms of Use & Undertaking
11.1 Terms of Use
By accessing our services, you agree to abide by our terms of use, which include adherence to applicable laws, ethical practices, and non-infringement of intellectual property rights.
11.2 UNDERTAKING/OBLIGATIONS OF THE USER(s)
Users agree to:
- Provide accurate and complete information.
- Refrain from using our services for unlawful purposes.
- Respect our intellectual property and confidentiality terms.
12. Intellectual Property Rights
All content, trademarks, and intellectual property displayed on our website are owned by BizFluence LLP (Formerly RaeonTech). Unauthorized use of these materials is strictly prohibited.
13. Confidential Information
We respect the confidentiality of your information. Any confidential information shared during the course of our services will be protected and not disclosed without your consent.
14. Limitations of Liability
We are not liable for:
- Indirect or consequential damages.
- Losses caused by third-party service providers.
- Unauthorized access to your data due to circumstances beyond our control.
15. No Waiver
Failure to enforce any provision of this Privacy Policy does not constitute a waiver of that provision or any other provisions.
16. Remedies
In case of a breach of this Privacy Policy, we reserve the right to pursue all legal remedies available under applicable laws.
17. Indemnification
You agree to indemnify and hold BizFluence LLP (Formerly RaeonTech) harmless from any claims, damages, or expenses arising from your use of our services or violation of this policy.
18. No Licenses
This Privacy Policy does not grant any licenses to use our intellectual property or proprietary information.
19. Dispute Resolution
Any disputes arising under this Privacy Policy will be resolved through arbitration by the Arbitration and Conciliation Act, 1996, with the venue in Varanasi, Uttar Pradesh, India.
20. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India.
21. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Effective Date” at the top. We encourage you to review this page periodically.
22. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
BizFluence LLP (Formerly RaeonTech).
Email: inquiry@raeontech.com